LIRS Rapid Response Survey Frequently Asked Questions

LIRS is partnering with the Immigration Policy Lab at Stanford University to conduct a survey of current and past clients to learn more about your experience in the United States and how we can better support you during the COVID-19 pandemic.

If you have any questions about the survey, please refer to the FAQs below. If you have any additional questions, please contact Laura Wagner at clientfeedback@lirs.org.

Frequently Asked Questions (FAQ)

Why am I receiving a survey?
LIRS is sending surveys to people who have arrived in the last ten years. LIRS will reach out via email, text message, and/or phone to request your participation in the survey. Participation is completely voluntary and your information will be kept confidential. 

I’m a refugee and I didn’t get a survey, can I still participate?
We have selected a specific group of respondents for this survey sample. It is not possible to join the survey if you did not receive an invitation. There may be additional surveys in the future that may request your participation.

Why should I take the survey?
Your responses will be used to inform LIRS on how refugees are experiencing life in the United States. Your responses (without any of your personal or identifiable information) may be used in a research study by the Immigration Policy Lab (IPL) at Stanford University.

How long is the survey?
The survey should take about 15 minutes to complete. 

Will I be contacted again?
We plan on conducting additional follow-up surveys through WhatsApp or SMS text messaging. You may be contacted in the future and asked to take a short 5-minute survey each month for the next 12 months.

Are my responses confidential? 
Yes, your responses are not shared with anyone outside of the survey research team. Any reports or publications created from the survey responses are fully anonymized (will not contain any of your personal or identifiable information).

I have questions about this survey. Who should I contact? 
Please contact the LIRS team at clientfeedback@lirs.org. 

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