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Travel Loan Services

When refugees are admitted to the United States for resettlement, their travel is arranged under a loan program by the International Organization for Migration. Refugees sign a promissory note stating that they will repay the interest-free loans to cover the cost of airline tickets over a predetermined period.

LIRS oversees the repayment process for the refugees we resettle. By guiding them through the repayment process, our loan counselors help refugees gain basic financial literacy and establish good credit in their new country.
 

IOM Travel Loan Clients

To request a reduction to your loans payment, please contact the loans services team using the contact information below.  
 

Contact THE Travel Loans Services Team

The Loans Services Team is available Monday-Friday from 9 a.m. to 5 p.m. Eastern Time.

Be sure to include your case number in all correspondence, or have it available when you call. You can find your case number on your statement. 

E-mail:

travelloan@lirs.org

Phone:

1-866-507-9464 

Mail:

Travel Loan Services
Lutheran Immigration and Refugee Service
700 Light Street
Baltimore MD 21230